FREQUENTLY ASKED QUESTIONS
How do you get the wings for your products?
Our wings come from certified butterfly breeders that send us the wings once the butterflies have expired naturally. No butterfly is harmed to make our jewelry. Learn more here.
Do you have a license to work with animal specimens?
We do. MONARCA has the permits to both import and export butterflies and insects, and to manufacture products with wings and feathers. In the US this permit was issued to us by the Fish and Wildlife Service, and it guarantees we work with non-CITES (threatened/endangered) species.
Do you sell your jewelry wholesale?
Yes. Send us an email at monarcashop.ca@gmail.com to get more wholesale information.
When will my order ship?
All orders will ship between three to five business days. If you need
your order shipped sooner, please contact me before placing your order to find out if it is possible.
Do you offer exchanges and refunds?
We do, you can see the terms and conditions here.