Policies - Returns, Exchanges and Refunds – Monarcashop.ca

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Policies - Returns, Exchanges and Refunds

Returns, Exchanges and Refunds

If you would like to return or exchange an item, please contact me within 7 days, and ship it back within 14 days of receiving your order. 

  • Returns must be unworn and undamaged. I will issue the refund minus the shipping fee once I have received the item. 
  • The customer is responsible for all exchange shipping costs. 
  • Sale items are not eligible for returns, exchanges or refunds.